116 123 (freephone)
[email protected]

Open 24/7 for anyone who needs to talk.

Welsh Language Line on 0808 164 0123 (7pm–11pm every day).

Samaritans' helplines are open every day of the year.


Stand Alone
Charity supporting adults who are estranged (not in contact) from their family.


The Trussell Trust

0808 208 2138 (Help through Hardship helpline)


NHS 111 (England)

18001 111 (text relay)
NHS 111 BSL service
Non-emergency medical help and advice for people in England.

NHS 111 (Wales)

Call 111 on your phone or go to

Non-emergency medical help and advice for people living in Wales. Select option 2 to access a 24/7 helpline offering urgent mental health support. 

NHS 111 is open 24 hours a day, every day of the year.


Age UK (England)

0800 678 1602
Information and support for older people.

Age UK’s English helpline is open 8am to 7pm, every day of the year.

Age Cymru (Wales)

0300 303 44 98
Information and support for older people in Wales.



Available for mental health support - helpline and webchat service from 5pm to midnight, 365 days a year.

0800 58 58 58


SANEline – 4pm-10pm daily – 0300 304 7000

National Suicide Prevention Helpline UK - 0800 689 5652 (6pm to midnight every day)

Talking therapies

For adults with mild, moderate-to-severe symptoms of anxiety or depression. 

Open 27th - 29th December : 08:00am - 5:00pm 


Shout text messaging service

Text ‘BLUE’ to 85258 to start a text conversation if you're feeilng anxious and in need of support - a trained volunteer will provide free and confidential support. Open 24 hours a day and seven days a week.


 Café 71, Chester Crisis Café

01244 393139.

A safe space for people struggling with emotional distress in a self-defined crisis.  71-77 Anne Street, Chester, CH1 3HT, 10am to 10pm.  


24/7 urgent mental health crisis line 0800 145 6485

If your mental health quickly gets worse and you feel you are unable to cope.  24 hours a day and seven days a week.


Mid Cheshire MIND

01606 863305

An informal drop-in centre in Winsford for people who have had or are currently experiencing mental health problems. 



For men aged 18 and over to talk in a safe and confidential space, free from advice and judgement. 



01244 344 409

A charity dedicated to improving the lives of people experiencing mental ill health in Cheshire. 

·    The Martin Gallier Project

0151 644 0294

Helping people who are feeling.suicidal and anyone over the age of 16 who has been affected by suicide.